
Contracts & People Operations Manager
- Chicago (United States)
Job description
Location: Chicago
🌍 We’re making security suck less for developers.
Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.
We’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.
Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.
We’re looking for a Contracts & People Operations Manager based in our Chicago office who can own commercial legal workflows while also supporting people operations for our US team. This is a hands-on role for someone who thrives in high-growth environments and knows how to add structure without slowing the business down.
This is not a paralegal-only role.
This is not a full attorney role.
This is a hands-on operator role for someone who can support both commercial legal work and core people operations in a fast-moving environment.
Responsibilities
Commercial Legal/Contracts
Own the lifecycle of customer, vendor, and partner agreements
Review, redline, and negotiate contracts with enterprise and mid-market customers
Partner closely with Sales to unblock deals quickly and responsibly
Maintain and improve contract templates, playbooks, and approval workflows
Ensure alignment with security, privacy, and compliance standards
Manage contract tracking, documentation, and external counsel coordination
Assist with litigation or dispute-related documentation as needed
HR / People Operations
Support onboarding and offboarding processes in partnership with leadership and external providers
Help maintain and update employee policies, handbook content, and HR process documentation
Support benefits, PTO, and employee documentation questions for the US team
Coordinate HR-related compliance and employment recordkeeping
Support sensitive employee matters, including documentation related to performance issues and terminations
Help build scalable people operations processes as the US team grows
Job requirements
Bachelor’s degree or equivalent commercial contracts experience. Paralegal certification is a plus.
5+ years of experience in contracts management, commercial legal operations, or a similar role
Strong experience reviewing and negotiating SaaS agreements
Comfortable working directly with Sales teams and external stakeholders
Ability to balance risk with pragmatism (you know when to push and when to move)
Experience supporting HR, people operations, or employment documentation in the US
Familiarity with employee policies, onboarding/offboarding, and HR process administration
Comfort handling sensitive employee documentation and cross-functional people matters
Experience in a high-growth SaaS or tech company where legal and HR responsibilities may overlap
What you can expect
High-impact position in a fast-growing company
Fast growth of responsibility
A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)
Flexibility in working hours
You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability.
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